For email correspondence, it would be helpful if you could include the following information so that we can assist you more effectively:
1. My Kad Identification Number / Passport Number
2. Contact Number
To address any comments or complaints promptly and amicably, our customer care will work closely with you. Upon receiving your comments or complaints, a member of our customer care team will get in touch with you within two working days and work to get the issue resolved as soon as we can.